Irisity experienced a major incident on June 12, 2025 affecting Monitor tab with alarm handling and Monitor tab with alarm handling and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 12, 2025, 06:53 PM UTC
We're currently experiencing high severity problems with our cloud environment due to widespread issues in the services from our cloud provider. The could mean that we are unable to handle alarms correctly and alarm images and videos may not appear in the Monitor view. Sorry for the inconvenience. We will notify you as soon as we know more.
- investigating Jun 12, 2025, 07:10 PM UTC
We are investigating the issue and have identified the root cause as being the underlying Google Cloud infrastructure. The Google Cloud Platform are currently experiencing significant degradations globally, as well as complete outages for certain services. You can follow the live status of the Google Cloud issues at https://status.cloud.google.com/regional/europe
- monitoring Jun 12, 2025, 07:55 PM UTC
The latest information indicates that the issues in our underlying platform provider's systems have been resolved. We are actively monitoring the system and will inform you of any status changes.
- resolved Jun 12, 2025, 09:07 PM UTC
After monitoring the systems, we can now say that this incident has been resolved.