Irisity incident

IRIS+ CM and InnoVi System Status Notification

Minor Resolved View vendor source →

Irisity experienced a minor incident on August 19, 2025 affecting Monitor tab with alarm handling and Outgoing integrations, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 02:19 PM UTC
Resolved
Aug 19, 2025, 03:11 PM UTC
Duration
52m
Detected by Pingoru
Aug 19, 2025, 02:19 PM UTC

Affected components

Monitor tab with alarm handlingOutgoing integrations

Update timeline

  1. investigating Aug 19, 2025, 02:19 PM UTC

    We would like to inform you that the IRIS+ system is currently experiencing some degraded performance regarding alarm handling. The team is currently investigating the root cause of the issue. We will notify all customers once this issue has been resolved. Thank you, Team @ Irisity

  2. resolved Aug 19, 2025, 03:11 PM UTC

    We would like to inform you that the alarm handling in IRIS+ system is now operational and is performing as expected. If there are any further issues, please contact our support team. Thank you, Team @ Irisity