IPRoyal experienced a notice incident on August 26, 2025, lasting 7h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 26, 2025, 10:24 AM UTC
We are experiencing unexpected downtime with our ISP proxies in Europe. Location: Europe Detected: 2025-08-25 06:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.
- identified Aug 26, 2025, 10:24 AM UTC
We have identified a hardware failure at our upstream provider. A replacement and reconfiguration are currently in progress. Our teams are actively monitoring the work and will provide another update once the change has been completed and stability is confirmed. Thank you for your continued patience.
- resolved Aug 26, 2025, 06:14 PM UTC
This incident has been resolved.