IPRO Outage History

IPRO is up right now

IPRO had 18 outages in the last 2 years totaling 41h 5m of downtime — averaging 0.7 incidents per month.

There were 18 IPRO outages since May 25, 2025 totaling 41h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ipro.com

Notice May 17, 2026

Issues with IPRO Cloud Canada

Detected by Pingoru
May 17, 2026, 05:44 AM UTC
Resolved
May 18, 2026, 10:49 PM UTC
Duration
1d 17h
Affected: IPRO Cloud - CAIPRO Services Environment - Canada
Timeline · 3 updates
  1. investigating May 17, 2026, 05:44 AM UTC

    We are currently investigating an issue affecting environments hosted in IPRO Cloud Canada. Users may experience issues accessing hosted resources while we work to restore service.

  2. monitoring May 18, 2026, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 8, 2026

Routine Cloud Maintenance - Refresh Group 4 - 3/07/2026

Detected by Pingoru
Mar 08, 2026, 04:00 AM UTC
Resolved
Mar 08, 2026, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Mar 08, 2026, 04:00 AM UTC

    Mar 7, 21:00 MST Completed - The scheduled maintenance has been completed. Mar 7, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 20, 12:42 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 3/07/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor March 1, 2026

Routine Cloud Maintenance - Refresh Group 3 - 2/28/2026

Detected by Pingoru
Mar 01, 2026, 04:00 AM UTC
Resolved
Mar 01, 2026, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Mar 01, 2026, 04:00 AM UTC

    Feb 28, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 28, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 13, 11:29 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/28/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor February 22, 2026

Routine Cloud Maintenance - Refresh Group 2 - 2/21/2026

Detected by Pingoru
Feb 22, 2026, 04:00 AM UTC
Resolved
Feb 22, 2026, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Feb 22, 2026, 04:00 AM UTC

    Feb 21, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 21, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 6, 12:05 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/21/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor February 15, 2026

Routine Cloud Maintenance - Refresh Group 1 - 2/14/2026

Detected by Pingoru
Feb 15, 2026, 04:00 AM UTC
Resolved
Feb 15, 2026, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Feb 15, 2026, 04:00 AM UTC

    Feb 14, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 14, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 30, 11:49 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/14/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search

Read the full incident report →

Minor December 7, 2025

Routine Cloud Maintenance - Refresh Group 4 - 12/06/2025

Detected by Pingoru
Dec 07, 2025, 04:00 AM UTC
Resolved
Dec 07, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Dec 07, 2025, 04:00 AM UTC

    Dec 6, 21:00 MST Completed - The scheduled maintenance has been completed. Dec 6, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 21, 15:29 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 12/06/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor November 30, 2025

Routine Cloud Maintenance - Refresh Group 3 - 11/29/2025

Detected by Pingoru
Nov 30, 2025, 04:00 AM UTC
Resolved
Nov 30, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Nov 30, 2025, 04:00 AM UTC

    Nov 29, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 29, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 14, 12:21 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/29/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor November 23, 2025

Routine Cloud Maintenance - Refresh Group 2 - 11/22/2025

Detected by Pingoru
Nov 23, 2025, 04:00 AM UTC
Resolved
Nov 23, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Nov 23, 2025, 04:00 AM UTC

    Nov 22, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 22, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 13:40 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/22/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor November 16, 2025

Routine Cloud Maintenance - Refresh Group 1 - 11/15/2025

Detected by Pingoru
Nov 16, 2025, 04:00 AM UTC
Resolved
Nov 16, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Nov 16, 2025, 04:00 AM UTC

    Nov 15, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 15, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 12:47 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/15/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor November 2, 2025

Scheduled Maintenance - CloudFiles - 11/01/2025

Detected by Pingoru
Nov 02, 2025, 04:00 AM UTC
Resolved
Nov 02, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Nov 02, 2025, 04:00 AM UTC

    Nov 1, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 1, 20:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 13:16 MST Scheduled - We will be undergoing maintenance to the CloudFiles SFTP application on 11/01/2025 at 8pm MST. Maintenance is expected to last 1 hour. During this time the CloudFiles site will be unavailable.

Read the full incident report →

Minor October 26, 2025

Scheduled Maintenance - CloudFiles - 10/25/2025

Detected by Pingoru
Oct 26, 2025, 04:00 AM UTC
Resolved
Oct 26, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Oct 26, 2025, 04:00 AM UTC

    Oct 25, 21:00 MST Completed - The scheduled maintenance has been completed. Oct 25, 20:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 12:45 MST Scheduled - We will be undergoing maintenance to the CloudFiles SFTP application on 10/25/2025 at 8pm MST. Maintenance is expected to last 1 hour. During this time the CloudFiles site will be unavailable.

Read the full incident report →

Minor September 7, 2025

Routine Cloud Maintenance - Refresh Group 4 - 9/6/2025

Detected by Pingoru
Sep 07, 2025, 04:00 AM UTC
Resolved
Sep 07, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Sep 07, 2025, 04:00 AM UTC

    Sep 6, 21:00 MST Completed - The scheduled maintenance has been completed. Sep 6, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 22, 12:37 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 9/6/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor August 31, 2025

Routine Cloud Maintenance - Refresh Group 3 - 8/30/2025

Detected by Pingoru
Aug 31, 2025, 04:00 AM UTC
Resolved
Aug 31, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Aug 31, 2025, 04:00 AM UTC

    Aug 30, 21:00 MST Completed - The scheduled maintenance has been completed. Aug 30, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 22, 12:31 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 8/30/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor August 24, 2025

Routine Cloud Maintenance - Refresh Group 2 - 8/23/2025

Detected by Pingoru
Aug 24, 2025, 04:00 AM UTC
Resolved
Aug 24, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Aug 24, 2025, 04:00 AM UTC

    Aug 23, 21:00 MST Completed - The scheduled maintenance has been completed. Aug 23, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 9, 13:05 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 8/23/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor August 17, 2025

Routine Cloud Maintenance - Refresh Group 1 - 8/16/2025

Detected by Pingoru
Aug 17, 2025, 04:00 AM UTC
Resolved
Aug 17, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Aug 17, 2025, 04:00 AM UTC

    Aug 16, 21:00 MST Completed - The scheduled maintenance has been completed. Aug 16, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 1, 13:23 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 8/16/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]

Read the full incident report →

Minor June 8, 2025

Routine Cloud Maintenance - Refresh Group 4 06/07/2025

Detected by Pingoru
Jun 08, 2025, 04:00 AM UTC
Resolved
Jun 08, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring Jun 08, 2025, 04:00 AM UTC

    Jun 7, 21:00 MST Completed - The scheduled maintenance has been completed. Jun 7, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 16:00 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 06/07/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected].

Read the full incident report →

Minor May 25, 2025

Routine Cloud Maintenance - Refresh Group 2 05/24/2025

Detected by Pingoru
May 25, 2025, 04:00 AM UTC
Resolved
May 25, 2025, 04:00 AM UTC
Duration
Timeline · 1 update
  1. monitoring May 25, 2025, 04:00 AM UTC

    May 24, 21:00 MST Completed - The scheduled maintenance has been completed. May 24, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 9, 12:25 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 05/24/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected].

Read the full incident report →