IPRO incident
Routine Cloud Maintenance - Refresh Group 3 05/31/2025
IPRO experienced a minor incident on June 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 01, 2025, 04:00 AM UTC
May 31, 21:00 MST Completed - The scheduled maintenance has been completed. May 31, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 9, 12:36 MST Update - Please note that the previous communication included an incorrect date. The correct maintenance date is Saturday, May 31, 2025. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]. May 9, 12:21 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 05/31/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected].