ionos.co.uk incident

Limited functionality of Support Tools

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on August 20, 2026 affecting Support Tool, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 11:15 AM UTC
Resolved
Aug 20, 2026, 02:33 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 20, 2026, 11:15 AM UTC

Affected components

Support Tool

Update timeline

  1. investigating Aug 20, 2026, 11:15 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

  2. resolved Aug 20, 2026, 02:33 PM UTC

    The systems are stable and all services are functioning normally again.