ionos.co.uk incident

Sending emails may not be possible for some customers

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on August 3, 2026 affecting Webmail and Sending Emails, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 09:26 AM UTC
Resolved
Aug 03, 2026, 10:56 AM UTC
Duration
1h 30m
Detected by Pingoru
Aug 03, 2026, 09:26 AM UTC

Affected components

WebmailSending Emails

Update timeline

  1. investigating Aug 03, 2026, 09:26 AM UTC

    Some customers may be experiencing issues sending E-mails.

  2. investigating Aug 03, 2026, 09:42 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 03, 2026, 10:33 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  4. resolved Aug 03, 2026, 10:56 AM UTC

    The issue has been resolved.