ionos.co.uk incident

Limited functionality of product Webmail

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on July 27, 2026 affecting Webmail, lasting 18h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 11:24 AM UTC
Resolved
Jul 28, 2026, 06:18 AM UTC
Duration
18h 53m
Detected by Pingoru
Jul 27, 2026, 11:24 AM UTC

Affected components

Webmail

Update timeline

  1. investigating Jul 27, 2026, 11:24 AM UTC

    Some customers may be experiencing issues sending E-mails.

  2. identified Jul 27, 2026, 01:55 PM UTC

    We are working on a quick solution and apologise for any inconvenience this may cause

  3. identified Jul 27, 2026, 03:09 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 28, 2026, 12:40 AM UTC

    We are monitoring the situation to ensure that the issue does not reoccur.

  5. monitoring Jul 28, 2026, 06:18 AM UTC

    The issue has been resolved.

  6. resolved Jul 28, 2026, 06:18 AM UTC

    The issue has been resolved.