ionos.co.uk incident

Disruption in logging into the Webmail

Major Resolved View vendor source →

ionos.co.uk experienced a major incident on September 1, 2025 affecting Webmail, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 03:06 PM UTC
Resolved
Sep 01, 2025, 04:03 PM UTC
Duration
56m
Detected by Pingoru
Sep 01, 2025, 03:06 PM UTC

Affected components

Webmail

Update timeline

  1. identified Sep 01, 2025, 03:06 PM UTC

    We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.

  2. identified Sep 01, 2025, 03:54 PM UTC

    We have found the cause for the disruption and are working on resolving it.

  3. resolved Sep 01, 2025, 04:03 PM UTC

    The issue has been resolved. Our apologies for the inconvenience caused.