ionos.co.uk incident

MyWebsite Editor and Live Sites Accessibility Issues

Major Resolved View vendor source →

ionos.co.uk experienced a major incident on September 3, 2025 affecting Website Builder, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 12:57 PM UTC
Resolved
Sep 03, 2025, 01:04 PM UTC
Duration
7m
Detected by Pingoru
Sep 03, 2025, 12:57 PM UTC

Affected components

Website Builder

Update timeline

  1. identified Sep 03, 2025, 12:57 PM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. resolved Sep 03, 2025, 01:04 PM UTC

    This incident has been resolved.