ionos.co.uk incident

MyWebsite Editor and Live Sites Accessibility Issues

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on September 17, 2025 affecting MyWebsite NOW, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 09:16 AM UTC
Resolved
Sep 17, 2025, 10:23 AM UTC
Duration
1h 6m
Detected by Pingoru
Sep 17, 2025, 09:16 AM UTC

Affected components

MyWebsite NOW

Update timeline

  1. identified Sep 17, 2025, 09:16 AM UTC

    Some customers are facing issues while using their MyWebsite product. The online websites that have already been created may also be affected.

  2. identified Sep 17, 2025, 10:02 AM UTC

    Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

  3. identified Sep 17, 2025, 10:11 AM UTC

    We have eliminated the disruption for almost everyone affected.

  4. resolved Sep 17, 2025, 10:23 AM UTC

    The issue has been resolved.