ionos.co.uk incident
MyWebsite Editor and Live Sites Accessibility Issues
ionos.co.uk experienced a minor incident on September 17, 2025 affecting MyWebsite NOW, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
MyWebsite NOW
Update timeline
- identified Sep 17, 2025, 09:16 AM UTC
Some customers are facing issues while using their MyWebsite product. The online websites that have already been created may also be affected.
- identified Sep 17, 2025, 10:02 AM UTC
Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
- identified Sep 17, 2025, 10:11 AM UTC
We have eliminated the disruption for almost everyone affected.
- resolved Sep 17, 2025, 10:23 AM UTC
The issue has been resolved.