ionos.co.uk incident

Limited functionality of Support Tools

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on October 8, 2025 affecting Support Tool, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 09:35 AM UTC
Resolved
Oct 08, 2025, 10:37 AM UTC
Duration
1h 2m
Detected by Pingoru
Oct 08, 2025, 09:35 AM UTC

Affected components

Support Tool

Update timeline

  1. identified Oct 08, 2025, 09:35 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

  2. resolved Oct 08, 2025, 10:37 AM UTC

    The issue has been resolved. Our apologies for the inconvenience caused.