ionos.co.uk incident

Technical issues in our email systems

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on October 27, 2025 affecting Webmail and Sending Emails, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 10:30 AM UTC
Resolved
Oct 27, 2025, 03:54 PM UTC
Duration
5h 23m
Detected by Pingoru
Oct 27, 2025, 10:30 AM UTC

Affected components

WebmailSending Emails

Update timeline

  1. identified Oct 27, 2025, 10:30 AM UTC

    Some customers may be experiencing issues sending E-mails.

  2. identified Oct 27, 2025, 01:51 PM UTC

    We are still working on resolving the technical issue.

  3. resolved Oct 27, 2025, 03:54 PM UTC

    The issue has been resolved.