ionos.co.uk incident

Managed Nextcloud is inaccessible

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on December 3, 2025 affecting Managed Nextcloud, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:36 PM UTC
Resolved
Dec 03, 2025, 05:39 PM UTC
Duration
2h 3m
Detected by Pingoru
Dec 03, 2025, 03:36 PM UTC

Affected components

Managed Nextcloud

Update timeline

  1. identified Dec 03, 2025, 03:36 PM UTC

    Some customers may be experiencing issues when accessing the Managed Nextcloud

  2. identified Dec 03, 2025, 05:31 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. resolved Dec 03, 2025, 05:39 PM UTC

    The issue has been resolved.