ionos.co.uk incident

Technical issues in our email systems

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on July 10, 2026 affecting Sending Emails and Mail client, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 07:24 AM UTC
Resolved
Jul 10, 2026, 05:30 PM UTC
Duration
10h 5m
Detected by Pingoru
Jul 10, 2026, 07:24 AM UTC

Affected components

Sending EmailsMail client

Update timeline

  1. identified Jul 10, 2026, 07:24 AM UTC

    Currently, there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.co.uk/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

  2. identified Jul 10, 2026, 09:34 AM UTC

    Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

  3. identified Jul 10, 2026, 10:11 AM UTC

    We are still working on resolving the technical issue.

  4. identified Jul 10, 2026, 03:15 PM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  5. resolved Jul 10, 2026, 05:30 PM UTC

    The systems are stable and all services are functioning normally again.