ionos.co.uk incident

Limited functionality of product MyWebsite

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on May 8, 2026 affecting MyWebsite NOW, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:49 AM UTC
Resolved
May 08, 2026, 02:37 PM UTC
Duration
4h 48m
Detected by Pingoru
May 08, 2026, 09:49 AM UTC

Affected components

MyWebsite NOW

Update timeline

  1. identified May 08, 2026, 09:49 AM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.

  2. identified May 08, 2026, 01:25 PM UTC

    We have eliminated the disruption for almost everyone affected.

  3. resolved May 08, 2026, 02:37 PM UTC

    The issue has been resolved.