ionos.co.uk incident

Technical issues in our email systems

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on April 21, 2026 affecting Webmail, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 08:52 AM UTC
Resolved
Apr 21, 2026, 02:31 PM UTC
Duration
5h 38m
Detected by Pingoru
Apr 21, 2026, 08:52 AM UTC

Affected components

Webmail

Update timeline

  1. identified Apr 21, 2026, 08:52 AM UTC

    Some customers may experience issue when using Webmail

  2. identified Apr 21, 2026, 01:46 PM UTC

    Our technicians are currently working on resolving this issue.

  3. resolved Apr 21, 2026, 02:31 PM UTC

    The issue has been resolved.