IONOS US experienced a minor incident on August 21, 2026 affecting VPS and Cloud Panel, lasting 7h 15m. The incident has been resolved; the full update timeline is below.
Affected components
VPSCloud Panel
Update timeline
- investigating Aug 21, 2026, 09:09 AM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
- identified Aug 21, 2026, 09:54 AM UTC
We have found the cause for the disruption and are working on resolving it.
- identified Aug 21, 2026, 12:43 PM UTC
We are still working on resolving the technical issue.
- resolved Aug 21, 2026, 04:25 PM UTC
The issue has been resolved.