IONOS US incident

MyWebsite Editor and Live Sites Accessibility Issues

Major Resolved View vendor source →

IONOS US experienced a major incident on September 1, 2025 affecting MyWebsite NOW, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 03:35 PM UTC
Resolved
Sep 01, 2025, 04:15 PM UTC
Duration
40m
Detected by Pingoru
Sep 01, 2025, 03:35 PM UTC

Affected components

MyWebsite NOW

Update timeline

  1. identified Sep 01, 2025, 03:35 PM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. identified Sep 01, 2025, 03:52 PM UTC

    Our technicians are currently working on resolving this issue.

  3. resolved Sep 01, 2025, 04:15 PM UTC

    The issue has been resolved.