IONOS US experienced a minor incident on December 8, 2025 affecting Billing Service, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Billing Service
Update timeline
- identified Dec 08, 2025, 10:52 AM UTC
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
- resolved Dec 08, 2025, 12:13 PM UTC
The issue has been resolved.