IONOS US experienced a minor incident on January 14, 2026 affecting Cloud Server, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Server
Update timeline
- identified Jan 14, 2026, 05:21 PM UTC
Due to a technical disruption, some customers may face issues with their Cloud Server.
- identified Jan 14, 2026, 06:57 PM UTC
Our technicians are currently working on resolving this issue.
- monitoring Jan 14, 2026, 07:58 PM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
- resolved Jan 14, 2026, 08:27 PM UTC
This incident has been resolved.