Ion Interactive incident

Single Server Outage Affecting Hosted Consoles

Major Resolved View vendor source →

Ion Interactive experienced a major incident on June 29, 2026 affecting ion interactive Platform, lasting 8h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 12:04 PM UTC
Resolved
Jun 29, 2026, 08:06 PM UTC
Duration
8h 2m
Detected by Pingoru
Jun 29, 2026, 12:04 PM UTC

Affected components

ion interactive Platform

Update timeline

  1. investigating Jun 29, 2026, 12:04 PM UTC

    One of our servers is currently down, which has also impacted the hosted consoles on that server. Our engineering team is actively working to restore service as quickly as possible.

  2. monitoring Jun 29, 2026, 12:26 PM UTC

    The affected server has been restored, and we are actively monitoring the environment to ensure stability.

  3. resolved Jun 29, 2026, 08:06 PM UTC

    During planned infrastructure work to improve platform resilience and backup redundancy, one of our application servers became overloaded, causing intermittent downtime for a subset of hosted consoles. The issue has been resolved, and all services have been restored.