Ion Interactive experienced a minor incident on March 10, 2020 affecting Images, lasting 21h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2020, 08:54 PM UTC
We are currently investigating an issue preventing ion users from uploading new images to the image library. We will provide updates to this incident as they become available.
- identified Mar 11, 2020, 12:00 AM UTC
We have identified the cause of an issue preventing ion users from uploading new images to the image library. We are currently testing a fix that we hope to release shortly.
- monitoring Mar 11, 2020, 02:42 AM UTC
A fix has been released to correct the issue preventing users from uploading new images to the image library. We are monitoring consoles to ensure that the issue is completely resolved. We apologize for any inconvenience this may have caused. Should you have any questions regarding this issue, please email [email protected].
- resolved Mar 11, 2020, 05:55 PM UTC
We are happy to report that the issue preventing users from uploading new images to the image library has been corrected! You should now be able to upload images as expected. We apologize for any inconvenience this may have caused. For more information on this issue, please email [email protected].