Ion Interactive experienced a major incident on May 24, 2021 affecting ion interactive Platform, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2021, 02:59 PM UTC
We have identified an issue which has caused ion console stability issues for some users. We are investigating this issue with urgency and will provide an update as soon as one is available.
- monitoring May 24, 2021, 05:56 PM UTC
We have identified an issue which has caused ion console stability issues for some users. We implemented a fix and all consoles should be fully accessible. We are monitoring the recent fix to ensure continued stability across all platforms
- investigating May 24, 2021, 09:20 PM UTC
We have identified an issue which has caused ion console stability issues for some users. We are investigating this issue with urgency and will provide an update as soon as one is available. For any questions, please reach out to [email protected].
- monitoring May 25, 2021, 12:32 PM UTC
We have identified an issue which has caused ion console stability issues for some users. We implemented a fix and all consoles should be fully accessible. We are monitoring the recent fix to ensure continued stability across all platforms. For any questions, please reach out to [email protected]
- resolved May 26, 2021, 09:08 PM UTC
The Ion Engineering team implemented a fix to ensure all users experience continued stability across all platforms. For any questions, please reach out to [email protected].