Ion Interactive incident

Non Expected Behavior on the Copy Creative Feature

Notice Resolved View vendor source →

Ion Interactive experienced a notice incident on April 8, 2022 affecting ion interactive Platform and Embed Code and 1 more component, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2022, 01:49 PM UTC
Resolved
Apr 13, 2022, 06:43 PM UTC
Duration
5d 4h
Detected by Pingoru
Apr 08, 2022, 01:49 PM UTC

Affected components

ion interactive PlatformEmbed CodeInteractive Component

Update timeline

  1. identified Apr 08, 2022, 01:49 PM UTC

    We identified that some users are experiencing non-expected behavior on the feature that copies Creatives from the Cloud into their Consoles and are unable to copy Creatives. We are working to deploy a fix for that situation soon.

  2. investigating Apr 13, 2022, 06:42 PM UTC

    We deployed an update for the feature, and the functionality is operating as expected.

  3. resolved Apr 13, 2022, 06:43 PM UTC

    We deployed an update for the feature, and the functionality is operating as expected.