Ion Interactive experienced a minor incident on October 10, 2022 affecting Creative Studio, lasting 22d. The incident has been resolved; the full update timeline is below.
Affected components
Creative Studio
Update timeline
- identified Oct 10, 2022, 03:25 PM UTC
Some customer might experience a situation while using Creative Studio, in which Page thumbnails are not displayed, Preview does not load or similar. Engineering has already identified the cause for this behavior and is working on a solution, that should be deployed shortly.
- identified Oct 11, 2022, 05:52 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 01, 2022, 03:52 PM UTC
This incident has been resolved.