Ion Interactive incident

Embed Code Version

Minor Resolved View vendor source →

Ion Interactive experienced a minor incident on June 6, 2023 affecting Embed Code, lasting 182d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 01:49 PM UTC
Resolved
Dec 05, 2023, 02:49 PM UTC
Duration
182d 1h
Detected by Pingoru
Jun 06, 2023, 01:49 PM UTC

Affected components

Embed Code

Update timeline

  1. identified Jun 06, 2023, 01:49 PM UTC

    We have identified a situation with Ion's Embed Code, in which the newest version (1.4) can render incomplete embedded experiences. Our Engineering is already working on solution that is going to be tested this week. In the meantime, the workaround is to manually change the version in the URL of the Embed Code from 1.4 to 1.3.

  2. resolved Dec 05, 2023, 02:49 PM UTC

    This incident has been resolved.