Ion Interactive experienced a minor incident on April 15, 2024 affecting ion interactive Platform, lasting 7d 1h. The incident has been resolved; the full update timeline is below.
Affected components
ion interactive Platform
Update timeline
- identified Apr 15, 2024, 03:06 PM UTC
We have identified an intermittent issue impacting some of the functionalities and also impacting some consoles, our team is already working to fix it, and we'll provide an update as soon as possible.
- monitoring Apr 15, 2024, 07:15 PM UTC
Our engineers have applied a fix, and for the reported consoles it has worked. If you face any issue from now on, please contact our support team and we'll be glad to help.
- resolved Apr 22, 2024, 05:01 PM UTC
The issue was resolved on april 15th 3:00 PM EST.