Ion Interactive experienced a notice incident on November 9, 2021, lasting 114d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 09, 2021, 11:42 AM UTC
We have identified a situation that may cause some users to experience an unexpected behavior when creating Campaigns. We are urgently investigating this and will provide an update as it becomes available.
- investigating Nov 09, 2021, 11:42 AM UTC
The Ion Engineering team is still investigating the cause that is preventing some users to create new Campaigns.
- identified Nov 09, 2021, 11:44 AM UTC
The Ion Engineering team has identified the component that prevented some users to create new Campaigns.
- identified Nov 23, 2021, 05:39 PM UTC
We are continuing to work on a fix for this situation.
- resolved Mar 03, 2022, 01:51 PM UTC
Ion's Engineering team has updated the functionality. If you need any further information regarding that or are experiencing a non-expected behavior, please, contact our Support.