Ion Interactive incident

Degraded Performance on a Single Server Impacting Some Consoles

Minor Resolved View vendor source →

Ion Interactive experienced a minor incident on December 22, 2025 affecting ion interactive Platform, lasting 23h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 04:55 PM UTC
Resolved
Dec 23, 2025, 04:13 PM UTC
Duration
23h 17m
Detected by Pingoru
Dec 22, 2025, 04:55 PM UTC

Affected components

ion interactive Platform

Update timeline

  1. investigating Dec 22, 2025, 04:55 PM UTC

    We are currently investigating an issue impacting one server, which is causing some consoles to be affected at this time. Our team is actively working on the issue and will share an update shortly.

  2. monitoring Dec 22, 2025, 05:38 PM UTC

    The issue has been identified and fixed. The affected server and all associated consoles are now fully operational. We are continuing our investigation and will share more details regarding the root cause in a follow-up update soon.

  3. resolved Dec 23, 2025, 04:13 PM UTC

    A resource issue affecting one of our servers caused temporary unavailability for several consoles. The issue has been resolved and all consoles are now operating normally.