Involve Education Outage History

Involve Education had 2 outages in the last 2 years totaling 77h 44m of downtime, averaging 0.1 incidents per month.

There were 2 Involve Education outages since October 5, 2026 totaling 77h 44m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.involveeducation.com

Minor October 20, 2026

Possible degraded performance

Detected by Pingoru: Oct 20, 2026, 06:03 AM UTC
Resolved: Oct 20, 2026, 11:48 AM UTC
Duration: 5h 45m

Affected: Involve Platform (Involve platform)Involve Platform (Data infrastructure)section-353497 (Email service)section-353497 (Attendance)section-353497 (Report & exam data processing)

Timeline · 2 updates

investigating Oct 20, 2026, 06:03 AM UTC

We are seeing signs of disruption to the cloud service used by Involve's core platform. We'll share further updates shortly.
resolved Oct 20, 2026, 11:48 AM UTC

The cloud provider issue is resolved and all services are operating normally.

Read the full incident report →

Minor October 5, 2026

Attendance write-back failures

Detected by Pingoru: Oct 05, 2026, 11:00 PM UTC
Resolved: Oct 08, 2026, 10:59 PM UTC
Duration: 2d 23h

Affected: section-359052 (iSAMS attendance write-back)

Timeline · 2 updates

investigating Oct 05, 2026, 11:00 PM UTC

A confirmed iSAMS issue is causing attendance write-back to fail in most cases. Please rest assured that Involve attendance continues to operate, and we will populate past data once a confirmed fix has been released to all school iSAMS instances.
resolved Oct 08, 2026, 10:59 PM UTC

iSAMS have resolved the issue underlying write-back issues. Please ensure your instance has been updated to include the fix.

Read the full incident report →