Involve Education incident

Attendance write-back failures

Minor Resolved View vendor source →

Involve Education experienced a minor incident on October 5, 2026 affecting section-359052 (iSAMS attendance write-back), lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 11:00 PM UTC
Resolved
Oct 08, 2026, 10:59 PM UTC
Duration
2d 23h
Detected by Pingoru
Oct 05, 2026, 11:00 PM UTC

Affected components

section-359052 (iSAMS attendance write-back)

Update timeline

  1. investigating Oct 05, 2026, 11:00 PM UTC

    A confirmed iSAMS issue is causing attendance write-back to fail in most cases. Please rest assured that Involve attendance continues to operate, and we will populate past data once a confirmed fix has been released to all school iSAMS instances.

  2. resolved Oct 08, 2026, 10:59 PM UTC

    iSAMS have resolved the issue underlying write-back issues. Please ensure your instance has been updated to include the fix.