Intuto incident

Degraded system performance

Minor Resolved View vendor source →

Intuto experienced a minor incident on April 15, 2024 affecting API V2 and Login, Signup, and Single Sign-On (SSO) and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 08:00 PM UTC
Resolved
Apr 16, 2024, 02:08 AM UTC
Duration
6h 7m
Detected by Pingoru
Apr 15, 2024, 08:00 PM UTC

Affected components

API V2Login, Signup, and Single Sign-On (SSO)WebhooksViewing contentMembes AMSCreate and edit contentAdministration and ReportingClassMarkerEmails and NotificationsBulk Upload

Update timeline

  1. investigating Apr 15, 2024, 09:50 PM UTC

    We are currently investigating an issue that is causing Intuto to run slowly. We will post an updates here as we progress.

  2. monitoring Apr 16, 2024, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2024, 02:08 AM UTC

    This incident has been resolved.