Intralinks incident

Unable to upload and download files on JP Mount Point Exchanges

Major Resolved View vendor source →

Intralinks experienced a major incident on June 7, 2024 affecting East Asia, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 12:17 PM UTC
Resolved
Jun 07, 2024, 04:57 PM UTC
Duration
4h 39m
Detected by Pingoru
Jun 07, 2024, 12:17 PM UTC

Affected components

East Asia

Update timeline

  1. investigating Jun 07, 2024, 12:17 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 07, 2024, 01:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 07, 2024, 01:19 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 07, 2024, 03:25 PM UTC

    Teams are continuing to investigate.

  5. identified Jun 07, 2024, 04:51 PM UTC

    A potential cause has been identified. Teams are still investigating.

  6. resolved Jun 07, 2024, 04:57 PM UTC

    A fix has been implemented. Services have been restored.