Intralinks incident

Unable to upload and download files on JP Mount Point Exchanges

Minor Resolved View vendor source →

Intralinks experienced a minor incident on August 14, 2024 affecting East Asia, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 01:32 PM UTC
Resolved
Aug 14, 2024, 03:59 PM UTC
Duration
2h 27m
Detected by Pingoru
Aug 14, 2024, 01:32 PM UTC

Affected components

East Asia

Update timeline

  1. investigating Aug 14, 2024, 01:32 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 14, 2024, 02:25 PM UTC

    This is an intermittent issue and we are continuing to investigate it.

  3. investigating Aug 14, 2024, 03:21 PM UTC

    Teams are investigating a potential fix.

  4. monitoring Aug 14, 2024, 03:46 PM UTC

    A fix has been implemented and we are monitoring the issue.

  5. resolved Aug 14, 2024, 03:59 PM UTC

    The issue has been resolved. Teams will continue to monitor for any re-occurrence.