InterviewStream incident

Error Message Affecting Event Template Creation and Adding a Location to a Case

Minor Resolved View vendor source →

InterviewStream experienced a minor incident on December 3, 2020 affecting interviewstream on demand and interviewstream connect and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2020, 08:51 PM UTC
Resolved
Dec 04, 2020, 12:50 AM UTC
Duration
3h 59m
Detected by Pingoru
Dec 03, 2020, 08:51 PM UTC

Affected components

interviewstream on demandinterviewstream connectinterviewstream scheduler

Update timeline

  1. investigating Dec 03, 2020, 08:51 PM UTC

    We are currently investigating an issue affecting Event Templates. Behavior users may experience: - Error message when creating an Event Template - Error message when adding a location to a Case We will update as we receive additional information. Our apologies for the disruption. interviewstream Support

  2. investigating Dec 03, 2020, 10:42 PM UTC

    We are actively working on this issue and will report when the issue has subsided. Please continue to monitor https://status.interviewstream.com/ for updates regarding the status of this incident. We apologize for any inconvenience! interviewstream Support

  3. identified Dec 03, 2020, 11:31 PM UTC

    The issue has been identified and a fix is being implemented. Please continue to monitor https://status.interviewstream.com/ for updates regarding the status of this incident. We apologize for any inconvenience! interviewstream Support

  4. resolved Dec 04, 2020, 12:50 AM UTC

    This incident has been resolved. Our apologies for any inconvenience this disruption may have caused. Please contact our support team at [email protected] if you have any questions or concerns. Thank you, interviewstream Support