InterviewStream incident

Prep Product - 500 Server Error Message

Minor Resolved View vendor source →

InterviewStream experienced a minor incident on September 28, 2021, lasting 15h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 10:27 PM UTC
Resolved
Sep 29, 2021, 01:40 PM UTC
Duration
15h 12m
Detected by Pingoru
Sep 28, 2021, 10:27 PM UTC

Update timeline

  1. investigating Sep 28, 2021, 10:27 PM UTC

    We are investigating an intermittent incident with our Prep product that may impact all Prep users. - What may the Prep user's experience? When attempting to log into interviewstream Prep, users may receive an error message preventing them from logging into the system. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

  2. monitoring Sep 29, 2021, 12:05 PM UTC

    A fix has been implemented for interviewstream Prep and we are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been experiencing a server error message when logging in should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

  3. resolved Sep 29, 2021, 01:40 PM UTC

    The incident affecting interviewstream Prep has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com