InterviewStream experienced a major incident on February 14, 2022 affecting interviewstream on demand and interviewstream connect and 1 more component, lasting 16h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2022, 10:17 PM UTC
We are investigating an incident with on demand, connect, scheduler, and builder that may impact all RIVS US end-users. Affected users may experience overall general failures including creating new data like candidates and requisitions. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- identified Feb 14, 2022, 10:31 PM UTC
The incident affecting RIVS US (connect, on demand, scheduler, and builder) has been identified and we are working on implementing a fix. Affected users may continue to experience overall general failures. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com
- monitoring Feb 14, 2022, 11:04 PM UTC
A fix has been implemented and we are monitoring the results. Affected users may experience overall general failures. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- resolved Feb 15, 2022, 03:02 PM UTC
The incident affecting our RIVS US Platform (on demand, connect, scheduler, and builder) is no longer occurring. We will continue to monitor the system's performance. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com