InterviewStream experienced a major incident on October 28, 2020 affecting interviewstream on demand and interviewstream connect and 1 more component, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 28, 2020, 05:16 PM UTC
We are currently investigating an issue that may be affecting your use of RIVS links. If you are experiencing an issue and are using IE or Edge internet browsers, we recommend attempting to use Chrome or Firefox to resolve your issue while we are investigating.
- investigating Oct 28, 2020, 05:52 PM UTC
We are continuing to investigate this issue. While we investigate, we highly encourage users to update the internet browser to the most recent version and try again to see if that resolves the issue you may be experiencing.
- monitoring Oct 28, 2020, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2020, 11:54 PM UTC
This incident has been resolved.