InterviewStream experienced a major incident on September 16, 2021 affecting interviewstream on demand and interviewstream API, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2021, 08:22 PM UTC
We are investigating an incident with our platform that may impact all Frontline integration users. Affected users may experience an error in which activities that require communication between the two systems are not succeeding. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support
- monitoring Sep 16, 2021, 08:47 PM UTC
A fix has been implemented for the Frontline incident and we are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been experiencing an error in which activities that require communication between the two systems were not succeeding. should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support
- monitoring Sep 16, 2021, 08:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 16, 2021, 09:11 PM UTC
The incident affecting Frontline has been resolved. Our apologies for any disruption this incident may have caused to your user experience If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com