Intercom experienced a minor incident on September 16, 2026 affecting Other, lasting 5h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Other
Update timeline
- monitoring Sep 16, 2026, 11:51 AM UTC
Status: Monitoring Fin for Salesforce customers may experience issues due to an upstream error. We have confirmation a fix is being worked on and will update here as soon as we know more. Affected components Other (Degraded performance)
- resolved Sep 16, 2026, 05:19 PM UTC
Status: Resolved All services are presumed to be restored to normal operations. For more information please refer to this status page.: https://status.salesforce.com/incidents/20004433 Affected components Other (Operational)