Intellistack incident

Formstack Forms: “Export All” Submission Jobs Experiencing Delays

Minor Resolved View vendor source →

Intellistack experienced a minor incident on December 1, 2025 affecting Main Application, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 07:19 PM UTC
Resolved
Dec 01, 2025, 10:45 PM UTC
Duration
3h 25m
Detected by Pingoru
Dec 01, 2025, 07:19 PM UTC

Affected components

Main Application

Update timeline

  1. investigating Dec 01, 2025, 07:19 PM UTC

    We are investigating an issues affecting the Export All functionality for form submissions. When exports fail: Users can reliably export individual submissions in batches of up to 100 submissions. Workaround Step 1: From the form's Submission tab, choose how to filter your submissions. Use the search bar to find keywords Use the default filters: Read or Unread to update the view Select Create Filter to make a custom filtered view NOTE: Similar to Conditional Logic, you may choose All or Any criteria options within the filters. Manually check submissions For further information, please see: https://help.formstack.com/hc/en-us/articles/44592427644819-Export-Submission-Data Our team is actively working toward a permanent fix and will provide additional updates as they become available. We appreciate your patience.

  2. investigating Dec 01, 2025, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 01, 2025, 08:01 PM UTC

    We’re seeing clear improvements with the “Export All” functionality, and requests are now processing within normal timeframes.

  4. resolved Dec 01, 2025, 10:45 PM UTC

    We have seen consistent improvement in the export all function and jobs are processing at expected rates.