Intellistack incident

SIGN: issues with creating new documents in SIGN

Minor Resolved View vendor source →

Intellistack experienced a minor incident on December 9, 2025 affecting Documents, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 07:44 PM UTC
Resolved
Dec 10, 2025, 02:11 AM UTC
Duration
6h 26m
Detected by Pingoru
Dec 09, 2025, 07:44 PM UTC

Affected components

Documents

Update timeline

  1. identified Dec 09, 2025, 07:44 PM UTC

    The process appears to be hanging and remains on a continuous loading spinner. The issue has been identified, and the estimated time to resolution is around 4:00 PM Eastern.

  2. monitoring Dec 09, 2025, 08:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2025, 02:11 AM UTC

    This incident has been resolved.