Intellistack incident

Payments on Formstack Forms failing for some users

Minor Resolved View vendor source →

Intellistack experienced a minor incident on January 22, 2026 affecting Payments Integrations, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 09:32 PM UTC
Resolved
Jan 22, 2026, 10:49 PM UTC
Duration
1h 16m
Detected by Pingoru
Jan 22, 2026, 09:32 PM UTC

Affected components

Payments Integrations

Update timeline

  1. identified Jan 22, 2026, 09:32 PM UTC

    We are currently experiencing intermittent errors with payment integrations for some users on a subset of forms. The error message may state: "Error rendering field: Invalid value for create(): disabled should be a boolean. You specified: null." We are working on a remediation and will update the status page with more information shortly.

  2. monitoring Jan 22, 2026, 09:40 PM UTC

    A fix has been released. We are now observing successful payment authorizations through Formstack Forms. We will monitor success rates and provide an update in one hour.

  3. resolved Jan 22, 2026, 10:49 PM UTC

    All functionality related to payments fields has been restored.