Intellistack experienced a major incident on March 17, 2026 affecting Notifications, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2026, 07:05 PM UTC
We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.
- identified Mar 17, 2026, 07:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 10:59 AM UTC
The issue impacting email delivery has been resolved. The affected sending domain has been restored, and email functionality is operating normally. All impacted customer emails during the incident window have been successfully re-sent.