Intellistack experienced a notice incident on January 15, 2016, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Jan 15, 2016, 04:58 PM UTC
We are switching hosting providers for Formstack (both the admin and forms side of things) on January 19th at 3am Eastern. For more information, please check this support document: https://support.formstack.com/customer/portal/articles/1458404
- scheduled Jan 19, 2016, 06:59 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jan 19, 2016, 08:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Jan 19, 2016, 08:03 AM UTC
The main application is now in maintenance mode as we migrate data centers. Forms and the application will show a message that we'll be back shortly.
- in progress Jan 19, 2016, 08:18 AM UTC
The migration process is ongoing. We're checking our systems before we cut traffic over to our new servers and end maintenance mode.
- in progress Jan 19, 2016, 08:45 AM UTC
Final checks are being made, we'll be back online shortly.
- monitoring Jan 19, 2016, 08:56 AM UTC
We're out of maintenance mode and proxying all of our traffic to our new data center.
- in progress Jan 19, 2016, 09:12 AM UTC
We're updating our DNS so that traffic will soon hit our new set of load balancers.
- monitoring Jan 19, 2016, 09:25 AM UTC
We're running at our new data center. We have engineers and support staff working to verify that the Formstack application and our forms are loading and behaving correctly.
- completed Jan 19, 2016, 11:00 AM UTC
Migration and verification are complete. We are looking at a fix for PDF export of analytics reports and a few other small issues. If you have issues please contact our support staff.