Intellistack incident

System Maintenance

Notice Resolved View vendor source →

Intellistack experienced a notice incident on July 13, 2016, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2016, 06:42 AM UTC
Resolved
Jul 13, 2016, 09:52 AM UTC
Duration
3h 9m
Detected by Pingoru
Jul 13, 2016, 06:42 AM UTC

Update timeline

  1. scheduled Jul 13, 2016, 06:42 AM UTC

    We are performing some essential maintenance in an effort to improve our platform. During this maintenance period, some users may experience problems accessing their forms and/or their Formstack login account. We expect the actual downtime to be limited to 15 minutes, however this may be intermittent throughout the 2-hour period.

  2. in progress Jul 13, 2016, 07:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Jul 13, 2016, 07:01 AM UTC

    Formstack.com is currently in Maintenance mode and we've begun our changes. We'll update this as we have more information.

  4. in progress Jul 13, 2016, 07:56 AM UTC

    The maintenance is still ongoing but we are still on track to be back up and running by 5am EDT.

  5. in progress Jul 13, 2016, 08:38 AM UTC

    We're getting near the end of our window. We still believe we'll complete before 5am EDT but we'll update if that changes.

  6. in progress Jul 13, 2016, 09:00 AM UTC

    Unfortunately, we need to extend the maintenance window. We're going to have a hard cut-off of 6:00am EDT, at which point we'll roll back to our original state and re-schedule maintenance for a later date. We apologize for the inconvenience and appreciate your patience.

  7. in progress Jul 13, 2016, 09:49 AM UTC

    We're rolling back the changes now. Formstack.com should be back up shortly.

  8. completed Jul 13, 2016, 09:52 AM UTC

    The rollback is completed and your forms and the admin side should be available again.