Intellishift Outage History
Intellishift is up right nowPingoru has recorded 50 incidents for Intellishift: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Major November 24, 2025 IntelliShift Reports 1h 33m Reports and Dashboards
Started Nov 24, 2025, 01:54 PM UTC· resolved Nov 24, 2025, 03:27 PM UTC
- investigating Nov 24, 2025, 01:54 PM UTC
At this time, some On Demand Reports and Scheduled Reports are not accessible. We’re investigating the issue and will share more as we validate findings Next Steps: We’ll provide our next update within 60 minutes.
- resolved Nov 24, 2025, 03:27 PM UTC
A fix has been implemented; we’re monitoring stability and processing any backlog. Reports are now accessible. No data loss observed at this time. We’ll update if this changes. Thank you for your patience while we worked to restore normal performance.
Minor November 17, 2025 Intellishift Platform - Not Accessible –
Started Nov 17, 2025, 09:00 PM UTC· resolved Nov 17, 2025, 09:00 PM UTC
- resolved Nov 17, 2025, 09:29 PM UTC
During the timeframe of 4:00pm and 4:15pm Eastern users had reported not being able to access the IntelliShift Platform. Our team had rapidly engaged and within a matter of moments the platform was again accessible. We are closely monitoring the situation to ensure that we mitigate this from occurring in the future.
Minor September 26, 2025 Delays in Telematics Map and Fleet Status Updates 18m Telematics and GPS location
Started Sep 26, 2025, 03:12 PM UTC· resolved Sep 26, 2025, 03:30 PM UTC
- identified Sep 26, 2025, 03:12 PM UTC
We are currently investigating an issue impacting some assets’ telematics live feed, causing delays in updating the Telematics Map view and Fleet Status. Please note: All telematics data continues to be recorded, and we do not expect any data loss. One of our Cloud Partners has reported widespread issues with cloud hosting, which is also affecting some of our platform. We are working closely with them to ensure that the issue is resolved. We will share updates as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Sep 26, 2025, 03:30 PM UTC
The issue causing delays in updating the Telematics Map view and Fleet Status has been fully resolved. All systems are now operating normally, and all assets are updating again in real-time. Thank you for your patience while we worked to restore full functionality.
Minor September 25, 2025 Asset Locations Not Updating on Telematics Map 4h 34m Telematics and GPS location
Started Sep 25, 2025, 04:58 PM UTC· resolved Sep 25, 2025, 09:33 PM UTC
- investigating Sep 25, 2025, 04:58 PM UTC
We are aware that some users are experiencing an issue where asset positions are not updating within the Telematics Map. Our team is actively investigating and working to resolve this as quickly as possible. Temporary Workarounds: Refresh the page to update asset positions. Use Fleet Status, Quick Zoom, or the Asset Information bubble to view current asset locations. We’ll provide updates as soon as more information becomes available. Thank you for your patience.
- resolved Sep 25, 2025, 09:33 PM UTC
At this time this issue has been resolved. We will continue to monitor this closely. Thank You.
Major September 4, 2025 IntelliShift Application Not Accessible 13m Web Application
Started Sep 04, 2025, 03:38 PM UTC· resolved Sep 04, 2025, 03:52 PM UTC
- investigating Sep 04, 2025, 03:38 PM UTC
At this time we are seeing users receiving an error that “something went wrong. Please try again” and preventing users from loading the platform. The Intellishift team is engaged and working to resolve this issue as quickly as possible Thank you
- resolved Sep 04, 2025, 03:52 PM UTC
The Intellishift platform is back online and users are able to sign in. Thank you for your patience on this. We are continuing to monitor the situation. Regards
Major August 8, 2025 IntelliShift In The Field Mobile App 1h 28m In The Field Mobile App
Started Aug 08, 2025, 06:34 PM UTC· resolved Aug 08, 2025, 08:02 PM UTC
- investigating Aug 08, 2025, 06:34 PM UTC
We have been informed users are experiencing issues with the IntelliShift In The Field App crashing upon launching the app. Our team is investigating this further. Stay tuned for further updates.
- identified Aug 08, 2025, 07:02 PM UTC
Though our investigation, it looks like the reported issues are related to those on Android 12 or older. Our team is working on making changes to correct this. Regards.
- resolved Aug 08, 2025, 08:02 PM UTC
A fix has been implemented for this reported issue. Thank You.
Minor July 22, 2025 IntelliShift Reports & Dashboards - Degraded Service 41m Reports and Dashboards
Started Jul 22, 2025, 01:22 PM UTC· resolved Jul 22, 2025, 02:04 PM UTC
- investigating Jul 22, 2025, 01:22 PM UTC
At this time IntelliShift is experiencing a service degradation with regards to Reports & Dashboards. This means that at this time some Reports or Dashboards may not display data when running for data for the last 48 hours. Our team is investigating this issue with the aim to get this issue restored as soon as possible. Our team will update you along the process towards resolution. Thank You.
- resolved Jul 22, 2025, 02:04 PM UTC
Thank you for your patience. this issue has been resolved. Reports & Dashboards are online and operational. Regards.
Major June 20, 2025 IntelliShift Hours of Service Issue 1h 16m HOS / Logbook
Started Jun 20, 2025, 01:39 PM UTC· resolved Jun 20, 2025, 02:55 PM UTC
- identified Jun 20, 2025, 01:39 PM UTC
Our team has identified an issue loading Hours of Service on the IntelliShift platform, our team is engaged on this and working to resolve this issue as soon as possible. Thank you for your patience.
- resolved Jun 20, 2025, 02:55 PM UTC
This incident has been resolved though our team is monitoring this closely Thank You.
Minor March 24, 2025 Telematics Map and Fleet Status Loading 22m Telematics and GPS location, Mobile App
Started Mar 24, 2025, 07:28 PM UTC· resolved Mar 24, 2025, 07:50 PM UTC
- investigating Mar 24, 2025, 07:28 PM UTC
At this time we have received reports from users who are experiencing issues with Assets Not Loading on the Telematics Map View and Fleet Status screens.
- resolved Mar 24, 2025, 07:50 PM UTC
This incident has been resolved. Our teams are continuing to review this incident to ensure we implement a permanent solution to prevent this from recurring.
Minor November 26, 2024 IntelliShift Application Latency 6h 35m Web Application, Connect API
Started Nov 26, 2024, 04:12 PM UTC· resolved Nov 26, 2024, 10:48 PM UTC
- investigating Nov 26, 2024, 04:12 PM UTC
Select users reported intermittent IntelliShift application latency starting 11:00 AM EST. The IntelliShift team is investigating these performance issues causing extended load times for certain users.
- investigating Nov 26, 2024, 04:35 PM UTC
We are continuing to investigate this issue.
- investigating Nov 26, 2024, 04:51 PM UTC
A fix for the IntelliShift application latency has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 10:48 PM UTC
The IntelliShift team saw intermittent network performance issues in one of the regions of the IntelliShift architecture that caused extended load times for certain users.