InSurvey incident

AI-assistant outage

Major Resolved

InSurvey experienced a major incident on September 16, 2026 affecting Core system services (AI-assistant), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 05:15 PM UTC
Resolved
Sep 16, 2026, 05:22 PM UTC
Duration
6m
Detected by Pingoru
Sep 16, 2026, 05:15 PM UTC

Affected components

Core system services (AI-assistant)

Update timeline

  1. investigating Sep 16, 2026, 05:15 PM UTC

    AI-assistant cannot be accessed at the moment. This incident was created by an automated monitoring service.

  2. resolved Sep 16, 2026, 05:22 PM UTC

    AI-assistant is now operational! This update was created by an automated monitoring service.