Instana incident

Download and Dynamic Agent Restart Issues Due to Download Site Problems in all the regions

Major Resolved View vendor source →

Instana experienced a major incident on March 26, 2026, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 09:37 AM UTC
Resolved
Mar 26, 2026, 04:15 PM UTC
Duration
6h 38m
Detected by Pingoru
Mar 26, 2026, 09:37 AM UTC

Update timeline

  1. resolved Mar 26, 2026, 09:37 AM UTC

    Resolved 03/26/2026 4:15 PM UTC Status: Resolved The download site issue has been fully resolved. All download functionality has been restored to normal operation Published 03/26/2026 9:37 AM UTC We are currently investigating reports of download failures from our new download site location. This issue may cause instana-agent to experience multiple restarts as they attempt to download required components. It may also impact other download types. Our team is actively investigating the root cause and working to restore normal service. We will provide updates as more information becomes available. Status: Investigating Impact: All Regions.